Quick Start

Signing up and first steps

Signing up takes less than a minute. Right after you confirm your email, Telegrin opens the first-campaign wizard: in a few minutes you describe who you are looking for and launch the search. Signing up On the Create account screen, fill in: - First name and Last name; - Email - the confirmation link is sent here; - Password - at least 10 characters, nothing else required. Tick your agreement to the Privacy Policy and the Terms & Conditions. While the line under the button says "Verifying you are human…", wait a couple of seconds - the check usually passes on its own. Then press Create account. Confirming your email The Check your email screen appears. Open the email and follow the link - it is valid for 24 hours. Once confirmed, you are straight inside the app; no separate sign-in is needed. No email? Check your spam folder or press Send it again on the same screen. Your first campaign After you confirm your email, the first-campaign wizard opens - the same one as Campaigns → New campaign. It has four steps: What to look for → Where to look → Agents → Limits and launch. 1. What to look for - name the campaign, in Describe who you are looking for write in your own words what you do and who your customer is, and tick Languages your customers write in. Press Next - the AI picks the words and shows the list The words we will search by. 2. Where to look - choose channels. 3. Agents - you can choose Continue without agents and add agents later. 4. Limits and launch - check the summary and press Launch campaign. Each step in detail - in the article "Your first campaign: step by step". 💡 Tip: the first step has an optional Company website field. Fill it in and Telegrin reads the site and fills in your AI-Brain - the description of your business the AI uses to write replies. Even without a website, an empty AI-Brain is filled from the campaign description. Not ready yet? Press Skip at the top of the wizard - Home opens, and the wizard will not open by itself again. You can create a campaign at any time: Campaigns → New campaign. The trial On the trial you have 1000 credits and no time limit: the trial ends when the credits are used up. The campaign from the wizard spends them like any other - 1 credit per message the AI reads. On the trial, one campaign can have up to 3 channels, up to 2 languages and up to 10 keywords. Details - in the article "Plan and limits". The "Getting started" card On Home there is a Getting started card with three steps: 1. Create campaign - ticked as soon as a campaign exists. 2. Fill in the company AI-Core - or Check the company AI-Core, if the campaign has already filled it in from your description. Then it is enough to open the AI-Brain section and make sure everything is right. 3. Send your first reply - open a lead in the feed and send them a message. The Continue button takes you to the next unfinished step. You can close the card or press Skip setup. Below there is an optional line Connect the Telegram bot to receive signals in your messenger. The Telegram bot Subscribing to the bot does not send you leads by itself. Two actions are needed: 1. Subscribe: Settings → Notifications → Connect the bot → press Start in the bot. 2. Add the bot to campaigns: on the same screen press Add to campaigns - or on the campaign page: Pipeline → + → Delivery → Telegram bot → Add step. What to do next 1. Go through the first signals in the Feed. Look at the Rejected by AI view too: it shows what the AI dropped - the best way to see whether the search is set up right. 2. Check the AI-Brain - the quality of replies depends on it. 3. If you want to reply on Telegram right from Telegrin or watch your own chats, connect a Telegram account: Settings → Accounts. ⚠️ Important: do not turn on Autopilot right away. First look through a few dozen drafts in Copilot mode, and move to Autopilot once the texts consistently suit you.

Connecting a Telegram account

A Telegram account is optional: a campaign's All of Telegram mode works without one - we read the public chats. You need an account to: - watch your own chats - groups and channels you are a member of; - reply to leads on Telegram on your behalf - in the chat or in a DM; - publish your own posts and see who responded to them. Open Settings → Accounts and in the Telegram block press Connect. You can also connect an account right from the campaign wizard: once connected, press Back to the campaign and you are returned to the same step. The connect panel has a What we do with this account block: we read only the chats you added to a campaign yourself, we do not read or export your private conversations, and you can disconnect in one click. Option 1. QR code (fastest) The panel opens straight on the QR code (Scan this code in Telegram). 1. Open Telegram on your phone. 2. Go to Settings → Devices → Link Desktop Device. 3. Point the camera at the code in Telegrin. The code refreshes by itself while the panel is open - if it expired, just wait for a new one. Option 2. A code from Telegram Under the QR code press Sign in with a Telegram code. 1. Enter the Phone number in international format: +380XXXXXXXXX. It must be the number your Telegram runs on. 2. Press Send the code. 3. Enter the code you got in Code from Telegram and press Confirm. ℹ️ Note: if you are already signed in to Telegram on any device, the code arrives as a message inside Telegram from the "Telegram" account, not by SMS. Telegrin tells you where exactly it was sent. No code - press Send it again once the countdown ends. Cloud password If two-step verification is on for the account, a Cloud password field appears. Enter your Telegram two-step verification password (not the SMS code) and press Sign in. How replies should refer to you The last step is How replies should refer to you: Masculine, Feminine or Prefer not to say. It decides the grammatical forms in generated replies - in Ukrainian and Russian, for example, word endings depend on it. Press Done. You will see Account connected - now you can pick it in a campaign. Account statuses | Status | What it means | | --- | --- | | Connected | Everything works | | Paused by Telegram | Telegram temporarily limited the account. It comes back by itself, no need to reconnect. The remaining wait is shown next to it | | Needs reconnecting | Telegram ended the session - for example, it was closed from another device. Press Reconnect: your campaign settings and leads are untouched | | Disconnected | The account is disconnected from monitoring. Reconnect it so campaigns read the chats again | How many accounts you can connect The limit depends on the plan, and Telegram and Threads are counted together: Trial - 2, Starter - 2, Growth - 6, Scale - 20. Disconnecting In the account menu choose Disconnect. Campaigns listening to chats through this account go quiet; the leads and conversations you already have stay. Common problems The code does not arrive Most often the code went inside the app, not to SMS. Open Telegram on a device where you are signed in and find the message from the "Telegram" account. No access to Telegram right now - sign in with the QR code. "This number is already connected in another workspace" One Telegram account can work in only one workspace. Disconnect it there, then connect it here. "This number already used its free trial in another workspace" A trial is given to a number only once. To connect this number you need a paid plan - the Go to the plan button. "Paused by Telegram" Telegram temporarily limited the number of requests from the account - this is the platform's protection, not an error. Wait: the limit lifts by itself. You can set up the campaign already, and monitoring starts automatically. Monitoring suddenly stopped Check in Telegram: Settings → Devices. If the Telegrin session was ended by hand, the account in Telegrin shows Needs reconnecting - press Reconnect.

Company AI-Brain

The Company AI-Brain is the AI's memory of your business: what you sell, why you beat the competition, where to send a lead and how to talk. The AI takes the facts for its replies and lead scoring from here, so replies sound like your company and not like a generic bot. Open the AI-Brain section in the left menu. ℹ️ Note: the AI-Brain describes you as the seller - what you sell and how. Who counts as a lead is set in the campaign: by the description on the first step of the wizard, What to look for. Five sections | Section | What to write | | --- | --- | | Product | What you sell, for whom, and what you do not take on | | Advantages | Why you beat the competition - agents lean on this in replies | | Links | Website, cases, pricing - what the AI agents share | | CTA | The call to action to offer at the end of a conversation | | Style | Tone and communication rules on your behalf | You do not have to fill in all five at once, but the more detailed the AI-Brain, the more accurate the replies. The AI-Brain fills itself when you create a campaign An empty AI-Brain is created together with your account. When you create a campaign from a description (and give your Company website on the first step), Telegrin fills the empty AI-Brain from that description and website. An AI-Brain that already holds your own text is never overwritten. After that, the Getting started card on Home shows the step Check the company AI-Core: open the section and make sure everything is right. Three ways to fill it in yourself From a website 1. In the Build the AI-Brain from a website or file block, paste the address into Website link. 2. Press Read website. 3. Telegrin reads the page and builds a draft of the sections. Check it, edit if needed and press Save. From a file 1. In the same block press Choose a file or drag a document into the field. 2. PDF, DOCX, TXT, MD up to 10 MB work: a deck, a commercial offer, a price list. 3. Check the draft and press Save. In your own words Just fill in the section cards. You can do this at any time, including on top of a built draft. ⚠️ Important: nothing is saved until you press Save. While there are unsaved edits, an Unsaved mark is shown. On save, Telegrin may tidy up the sections you changed. Then you see the note "Prompt improved automatically." and a Restore my text button - it brings back exactly what you wrote. Rebuild with AI The Rebuild with AI button rewrites all sections from the current text: it removes repetition and makes the wording sharper. The result replaces the sections right away and is saved, so before pressing it make sure the current text suits you as a base. You can edit the result as usual. 💡 Tip: a handy order - build a draft from the website, add by hand what the website lacks (real prices, limitations, typical objections), and only then rebuild. Several AI-Brains The number of AI-Brains depends on the plan: one on the trial and Starter, up to three on Growth, up to ten on Scale. Each AI-Brain is a separate description for its own product or line of business. The first AI-Brain becomes the default one: every campaign that has not picked another one uses it. Management is at the top of the page: - New AI-Brain - create another one; - the pencil icon - Edit (name and sections); - Delete AI-Brain. Each AI-Brain shows a Campaigns counter - how many campaigns use it. The default AI-Brain also counts campaigns that don't pick one: they use it automatically. The first step of the campaign wizard shows which AI-Brain the campaign uses. If you have several, pick one in the AI-Brain for this campaign field; if the AI-Brain is empty, you'll see a Create an AI-Brain button there. ⚠️ Important: after an AI-Brain is deleted, the campaigns that used it fall back to the default AI-Brain. This cannot be undone. If the AI-Brain is empty Agents reply with no context about your business - generic and less accurate. Filling it in takes a few minutes, and nothing affects reply quality more.

Your first campaign: step by step

A campaign is your search: who we look for, where we look, who handles what is found and how much the campaign may collect per day. The wizard walks you through four steps: What to look for → Where to look → Agents → Limits and launch. How to open the wizard Campaigns → New campaign. For a new account the wizard opens by itself, right after the email is confirmed. The draft is saved in this browser: if you leave the wizard, the Campaigns list keeps a Draft card with a Continue setup button. Nothing needs connecting in advance. A Telegram account is needed only if you want to watch your own chats or reply from Telegrin; Threads needs a Threads account. You can connect them along the way inside the wizard. Step 1. What to look for 1. Campaign name - for example, "Food delivery - Kyiv". You cannot go on without it: it is how you find the campaign in the list and in the feed. 2. AI-Brain - which AI-Brain the campaign uses. If you have several, pick one in the AI-Brain for this campaign field. If the AI-Brain is empty, click Create an AI-Brain - its page opens in a new tab. 3. Describe who you are looking for - in your own words, as you would tell a colleague: what you sell, who the buyer is, who you do not work with. A couple of sentences is enough. 4. Company website - optional. The field is shown while your AI-Brain is empty: Telegrin reads the site and fills the AI-Brain from it. 5. Your own words (optional) - if you know the exact word your buyers use, add it and it stays in the campaign for good. Your own words take at most half of the slots; the AI picks the rest. 6. Who is definitely not a lead - for example: freelancers, job seekers, other agencies. 7. Languages your customers write in - required. Up to 2 languages per campaign on the trial, up to 3 on paid plans. 8. Stop words - messages with them are dropped before the AI. Separate words with Enter or a comma. Press Next. The AI picks the words - this takes up to a minute - and shows: - Here is how we read it - what you sell and who we look for. If it is wrong, edit the description and the words are picked again. - What else counts as a lead? - sometimes the AI asks whether to show job openings, resumes or discussions on your topic. - The words we will search by - remove the ones that are not about you. Press Next once more to go to the second step. On the trial a campaign can hold up to 10 keywords. Step 2. Where to look In Choose channels, tick one or more channels - signals from all of them land in one feed. Each card shows the price per post. Clicking a card opens the channel's settings (for example, Configure Telegram): Done keeps the settings, Cancel removes the channel you just added. On the trial, one campaign can have up to 3 channels. - Telegram - in the Where to look block choose My chats only, All of Telegram or My chats + all of Telegram. If no account is connected, the panel opens on All of Telegram - nothing to pick. For your own chats, choose the account and tick Chats to monitor; What to watch on Telegram and Monitoring rules are set there too (in the Every message mode each message read costs 1 credit). Particular rooms can be added from Pick from the chats we already read. - Threads - needs a connected account: press Connect Threads, and after connecting you come back to this same step. - LinkedIn - nothing to connect. On paid plans you can narrow the search: Author industries and Author companies. - Reddit - enter Subreddits, or describe the topic in Topic to find subreddits for and press Find subreddits. On the trial at least one subreddit is required. In What to read on Reddit - Posts only or Posts and comments. - X (Twitter), Bluesky, Hacker News - nothing to set up, the search uses the campaign's words. - Jobs - enter Job titles and Countries and cities, choose the First search and decide whether to tick Show vacancies from recruiting agencies. 💡 Tip: start with one or two channels - it is easier to see why there are too many or too few signals. Step 3. Agents The step opens with two options: - Continue without agents - selected by default. The AI still reads every match and decides against the campaign description - 1 credit per message read. You write replies yourself or generate them on the lead card. - AI agents - opens the Campaign pipeline. Press + where you need it, choose a group - Analysis, Replies or Delivery - and an agent from Your templates or Our options (or + Create your own), then press Add step. For a responder or commenter, choose the Sending mode: Copilot or Autopilot. The Telegram bot is not added to a campaign by itself. To get leads in the bot: + → Delivery → Telegram bot. If you have not subscribed to the bot yet, this step shows a card to connect it. Details - in the article "Agents in a campaign". Step 4. Limits and launch 1. Campaign daily limit - one limit for all the campaign's channels: No limit, 200, 500, 1000, 2000 or 5000 messages per day. The default is 200. Once the limit is reached, the search waits for the next day. 2. Scan the last 24 hours - off by default. Turn it on and Telegrin checks every channel for the past day right away. 3. For your own Telegram chats a block Your words against the chosen chats may appear - how many recent messages matched your words. 4. On the right is the Summary: keywords, channels and agents. Check it and press Launch campaign. You do not set the check frequency: Telegrin runs it (Telegram in real time, LinkedIn and Jobs once a day). ⚠️ Important about credits: 1 credit for every message the AI reads. On LinkedIn, Reddit, X (Twitter) and Jobs - for every delivered post or vacancy, and on LinkedIn also for every word that found nothing in a check. On the other channels an empty check is free. What next The first signals appear in the Feed. Look at the Rejected by AI view too: it shows what the AI dropped. Found a lead there - press Mark as lead. Words can be added and removed right on the campaign page, in the Keywords card, without going through the wizard again. To change anything else, press Edit. The campaign menu also has Duplicate and Share.