Plans and credits

Credits: what you are charged for and what is free

1 credit = one message the AI read. However many steps the AI takes inside - the quick pre-filter and the analyst's review - it is one check and one credit. The credit is charged for the check itself, whatever the result: if the AI decides it is not a lead, the credit is still spent. Your current balance is shown in the app's top bar. Clicking it opens Plan limits. What a post costs on each channel | Channel | 1 credit is charged for | Free | | --- | --- | --- | | Telegram | a message the AI read | collecting messages and keyword matches; messages filtered out before the AI (stop words, language) | | Threads, Bluesky, Hacker News | a post the AI read | searching for posts; posts filtered out before the AI (stop words, language, too short) | | LinkedIn | every delivered post, even if a filter drops it before the AI; plus every word that found nothing in a check | - | | Reddit, X | every delivered post, even if a filter drops it before the AI | a check that found nothing | | Jobs (vacancies) | every vacancy we bring into your feed - whether it is shown or filtered out | a check that found nothing | On LinkedIn, Reddit, X and Jobs we pay the vendor for every delivered post, so the post costs a credit even if it never reaches the AI. The AI check of such a post is included in that same credit - no second one is charged. Words that found nothing (LinkedIn) On LinkedIn, every keyword that found no posts in a check costs 1 credit. A word that did find posts is paid for by its posts, as usual. If the search failed on the vendor's side, nothing is charged. LinkedIn is checked no more than once a day. You can see these charges in Settings → Billing → Credit spend analytics as the Words that found nothing line. The language filter - Telegram - a message that is not in the campaign's language is dropped before the AI, no credit is charged. - Threads, Bluesky, Hacker News - a post in the wrong language never reaches the AI, and the check credit is refunded in full. - LinkedIn, Reddit, X - the AI does not read such a post, but the credit for the delivered post stays. - Jobs - there is no language filter: the language of a vacancy says nothing about the market, so vacancies are not dropped by language. Replies to leads - AI reply generation or editing - 1 credit. These are the Generate a reply: 1 credit and Regenerate buttons, and the reply Autopilot writes on its own. - If you click Mark as lead on a card where an AI responder writes the reply and there is no draft yet, Telegrin writes the reply draft right away - that is 1 credit. Sending it is still up to you. - If the AI declined to write a reply and the draft is empty, no credit is charged. - A template reply (fixed text) - free. - Editing the text by hand and sending the reply - free. What else is free - Lead delivery and notifications - to the Telegram bot, Slack, email, the browser or any other connected delivery channel. - Your decisions in the feed - Reject lead, the "Not a lead" reasons, bringing a card back from the archive. - One Telegram message is paid for once across the whole workspace, even if several campaigns caught it. - AI outage. If the AI was unavailable and the check did not happen, the credit is refunded automatically. On LinkedIn, Reddit, X and Jobs only the credit for the post itself stays. Scanning chat history follows the same rules: 1 credit per message the AI read. More in the article "Message history scan". Campaign daily limit On the Limits and launch step a campaign has one Campaign daily limit for all its channels together: No limit, 200, 500, 1000, 2000 or 5000 messages per day. It caps how many new messages the campaign takes in per day. More in the article "Budgets, check frequency and launch". If a search on an external channel keeps finding nothing, Telegrin does not pause the campaign on its own: it reminds you every 20 empty checks in a row, and the decision stays with you. What happens when you run out of credits - On a paid plan, Settings → Billing shows You are out of credits: campaigns are paused and do not look for new signals. After a top-up or the next plan grant they resume on their own - there is nothing to restart. - On the trial, access is paused within the hour (Access paused): campaigns and agents are paused, all your data stays. To continue, click Choose a package. You cannot top up on the trial - you need a plan first. We email you when 20% and 5% of the monthly volume is left and when the credits run out. On the trial, the last email is replaced by the one about access being paused. How to spend less 1. Remove words that do not work. The Ineffective keywords block on the Home page lists them. On LinkedIn an empty word costs a credit on every check. 2. Narrow the search itself. On Telegram, Threads, Bluesky and Hacker News, stop words and the language save credits directly. On LinkedIn, Reddit and X the credit is charged for a delivered post, so there the savings come from precise keywords and subreddits. 3. Edit a draft by hand when you only need to change a few words: regenerating costs a credit. 4. Check your spend once a week in Settings → Billing → Credit spend analytics: it shows where the credits went and what for.

Plan and limits

Where to look - Settings → Billing: the Credit balance card (this month, carried over, from top-ups), the Plans block with volumes and prices, and Credit spend analytics - what the credits were spent on. - Clicking the balance in the app's top bar opens Plan limits: credits, Active campaigns and Connected accounts - how many are used and how many are available. Limits by plan | Limit | Trial | Starter | Growth | Scale | | --- | --- | --- | --- | --- | | Credits | 1,000 once | 2,500 - 4,500 a month | 6,500 - 16,000 a month | 22,000 - 48,000 a month | | Active campaigns | 3 | 5 | 15 | 50 | | AI brains | 1 | 1 | 3 | 10 | | Telegram and Threads accounts (combined) | 2 | 2 | 6 | 20 | | Channels per campaign | up to 3 | all 8 | all 8 | all 8 | | Languages per campaign | up to 2 | up to 3 | up to 3 | up to 3 | | Keywords per campaign | 10 | 50 | 50 | 50 | | Tracked posts | 10 per campaign | 50 per campaign | 50 per campaign | 50 per campaign | The features are the same on every plan, the trial included: Copilot and Autopilot, your own posts, team and roles, custom agents, API and MCP. All 8 channels - Telegram, Threads, LinkedIn, Reddit, X, Bluesky, Hacker News and Jobs (vacancies) - are available on any plan. The campaign limit counts active campaigns: a paused or archived campaign does not take a slot. Tracked posts are counted for each campaign separately, not as a shared pool. What is limited on the trial The trial is 1,000 credits with no card and no time limit. So that the trial credits do not run out in a couple of days, it has its own boundaries: - Up to 3 channels and up to 2 languages per campaign. The campaign wizard stops the selection at the limit and says why. - Up to 10 keywords per campaign. - LinkedIn: industry and company filters are available on paid plans. - Reddit: you need to list at least one subreddit - searching all of Reddit is available on paid plans. - Reddit, X and Jobs are checked no more than once every 6 hours. LinkedIn is checked once a day on any plan. Telegram, Threads, Bluesky and Hacker News are not affected. - No top-ups. Credit packs are only bought on top of a subscription. - When the trial credits run out, access is paused. Your data stays in place, and you can continue by choosing a plan. Campaigns created before these boundaries keep their channels, languages and words. You cannot add beyond the limit, but you can remove what is extra. What happens when you hit a limit The screen names the limit right away, not at the end of the setup: channel and language selection stops at the limit, and the keyword field says how many words fit in the campaign. To raise a limit, move to a higher plan in Settings → Billing - how that works is described in the article "Plans and credits: how it works". Credits in brief 1 credit = 1 message the AI read, however many check steps run inside it. On LinkedIn, Reddit, X and Jobs a credit is charged for every delivered post, and on LinkedIn also for every word that found nothing in a check. The full table is in the article "Credits: what you are charged for and what is free". On a paid plan, when the credits run out, campaigns pause and resume on their own after a top-up or the next plan grant. Before downgrading If you currently have more campaigns outside the archive or more Telegram accounts than the new plan allows, the downgrade will not go through. First archive the extra campaigns or disconnect the extra accounts. A downgrade takes effect at the end of the paid period - until then your plan and credits stay as they are.

Balance, top-ups and credit expiry

The Settings → Billing page shows your current balance, what it is made of and when which credits expire. What the balance is made of Credits come from two sources, and they live differently: - Plan credits - granted on every subscription renewal. With yearly billing they arrive every month in the same volume as with monthly billing. - Top-up credits - one-off packs you bought separately. The Credit balance card shows the split: how much was granted this month, how much was carried over from the previous one and how much came from top-ups. It also shows a rough forecast: "At the current pace the credits last about N days". It is based on the last week's spend, so it is an estimate, not a promise. Expiry - Each plan grant is valid for 60 days. That is why unused credits carry over to the next month, but you never bank more than two monthly allowances. If your plan gives 10,000 credits a month, you can hold at most 20,000 plan credits - the rest expires. - Top-up credits do not expire while your subscription is active, and they do not count toward that cap. Cancelling the subscription voids your credits. - Leftover trial credits are kept after your first payment and from then on follow the plan rules: they expire together with the first plan grant, in 60 days. If some credits are about to expire, the balance card shows how many and in how many days. ⚠️ Important: the credits that expire soonest are spent first: credits carried over from the previous month, then this month's credits, and top-ups last. Credits you bought never expire before your plan credits. Top-ups The Top up balance block offers one-off packs on top of your plan: | Pack | Price | Price per credit | | --- | --- | --- | | 1,000 | €17 | €0.0170 | | 4,500 | €57 | €0.0127 | | 9,000 | €107 | €0.0119 | | 25,000 | €277 | €0.0111 | | 50,000 | €547 | €0.0109 | Pick a pack and click the Buy for button with its price. Payment goes through Stripe, and only a workspace admin can pay. ℹ️ Note: top-ups are not available on the trial - packs are only bought on top of a subscription. Pick a plan in the Plans block first. 💡 Tip: if you run out of credits regularly rather than once, a bigger volume within your plan is usually better value than constant top-ups - the credit is cheaper there. A top-up is handy to cover a one-off spike: a season, a launch, a campaign for an event. Low-balance warnings We send an email when you have left: - 20% of the monthly volume; - 5% of the monthly volume; - 0 - you are out of credits. Each email is sent once per level, so your inbox does not fill up. On the trial, the email about zero is replaced by the one about access being paused. When you are out of credits - On a paid plan, billing shows You are out of credits: campaigns are paused and do not look for new signals. As soon as you top up or the next plan grant arrives, they resume on their own - there is nothing to restart. - On the trial, access is paused (Access paused). All your data stays - click Choose a package to continue. ⚠️ Important: while the balance is at zero, campaigns do not look for new signals. Keep an eye on the balance in advance. Where the credits go - Home - the Credits used tile. - Campaigns - each campaign card shows Spent today. - Settings → Billing → Credit spend analytics - for 7 days, 30 days or all time: Where it went (by source, most expensive first) and What for (for example, "AI read a message", "AI wrote a reply", "Words that found nothing"). Refunds are shown there too. For the details of what credits are charged for, see the article "Credits: what you are charged for and what is free".

Plans and credits: how it works

In short Telegrin has one free trial and three paid plans: Trial → Starter (from €27/mo) → Growth (from €67/mo) → Scale (from €197/mo). When you sign up you get 1,000 credits - no card, no time limit. When the trial credits run out, you pick a paid plan. There is no "free forever" plan. For large agencies and heavy loads there is Custom with individual limits - the Leave a request button. Trial period - 1,000 credits, every feature and all 8 channels: Telegram, Threads, LinkedIn, Reddit, X, Bluesky, Hacker News and Jobs (vacancies). Copilot and Autopilot, team and roles, API and MCP too. - No card, no time limit: the trial runs until the trial credits are spent. - Its own boundaries, so the credits last long enough to judge: up to 3 channels, 2 languages and 10 keywords per campaign; LinkedIn industry and company filters and searching all of Reddit are on paid plans; Reddit, X and Jobs are checked no more than once every 6 hours; no top-ups. More in the article "Plan and limits". When the trial credits run out - Within the hour access is paused: you see Access paused, and campaigns and agents are paused. - Your leads, history and settings stay in place. Click Choose a package - campaigns resume as soon as you pay. - You pick a plan in Settings → Billing; payment goes through Stripe and is made by the workspace admin. Plans All plans have the same features and all 8 channels - only the numbers and the credit volume differ. | | Trial | Starter | Growth | Scale | | --- | --- | --- | --- | --- | | Campaigns | 3 | 5 | 15 | 50 | | AI brains | 1 | 1 | 3 | 10 | | Telegram and Threads accounts (combined) | 2 | 2 | 6 | 20 | | Price per month | free | from €27 | from €67 | from €197 | Monthly credit volumes by price: - Starter: 2,500 (€27) / 3,500 (€37) / 4,500 (€47). - Growth: 6,500 (€67) / 10,000 (€97) / 16,000 (€147). - Scale: 22,000 (€197) / 35,000 (€297) / 48,000 (€397). Plus priority support. - Yearly -20%: yearly billing gives the same credits, and they arrive every month. Credits - 1 credit = 1 message the AI read, however many check steps run inside it. - On LinkedIn, Reddit, X and Jobs a credit is charged for every delivered post. On LinkedIn also 1 credit for every word that found nothing in a check. - An AI reply is 1 credit; template replies and lead delivery are free. More in the articles "Credits: what you are charged for and what is free" and "Balance, top-ups and credit expiry". Changing your plan - Upgrade: only the difference for the remaining days of the current period is charged. The extra credits are added immediately - in proportion to the part of the period that is left. The next charge is at the new plan price, with the new plan's full volume. - Downgrade: takes effect at the end of the paid period; until then your plan and credits stay as they are. Changed your mind - click Cancel the downgrade. - Manage subscription opens Stripe's portal: that is where you change your card and cancel. A cancelled subscription runs until the end of the paid period, then access is paused. Invoices and receipts are in the Payment history block. If a renewal is not paid If the card is declined, Stripe tries again. After three failed attempts or three days without payment, access is paused. Your data stays in place, and as soon as the payment goes through, everything switches back on by itself. FAQ - Is the trial time-limited? No. Only by credits (1,000) - the trial runs until you spend them. - Can I buy extra credits on the trial? No. Credit packs are bought on top of a subscription. - How do the plans differ? Features and channels are the same; the number of campaigns, AI brains and accounts and the credit volume differ. - How do I buy? Settings → Billing → Plans: pick a plan and the Credit volume, switch Monthly / Yearly -20% if you like, and click the button on the card.